We are proud to announce that Appex has officially been recognized by Salesforce as a Ridge Salesforce Partner (Silver). This is a milestone that reflects both the growth mentality of the team and the proven impact we’ve already created for our clients.
A big THANK YOU to our clients, our partners and our internal team for this achievement!
What Is the Ridge Salesforce Partner Tier
The Salesforce partner ecosystem recognizes consulting partners at different levels, based on their proven customer success, expertise, and capacity to deliver innovation.
| Tier | Former Name / Status | What It Signifies |
| Base Salesforce Partner | Entry level | Initial certification, compliance and the beginning of a certified Salesforce Partner in the ecosystem. |
| Ridge Salesforce Partner | Silver | Advanced and proven capabilities, higher project volume, top customer success metrics. |
| Crest Salesforce Partner | Gold | More specialization, broader product/service coverage, higher recognition. |
| Summit Salesforce Partner | Platinum | For easoned partners, extensive track record across industries, large scale of engagement. |
Moving into the Ridge tier demonstrates that Appex has achieved measurable results in delivering high-quality Salesforce solutions that help businesses grow, tackle problems using technology and unlocking further expansion opportunities.
How Appex Became a Ridge Salesforce Partner
Here are some of the ways we met and exceeded the requirements for this recognition:
- In only 7 months of operations, we took on more than 12 projects varrying from full-scale implementations, migrations and system optimizations across different geographies and sectors (e.g. life sciences, real estate, technology, manufacturing).
- We have been keeping a perfect Customer Satisfaction (CSAT) score of 5/5 in projects delivered.
- We built up our internal expertise: the number of certified Salesforce admins, developers, architects, and consultants has been growing each month.
- We even expanded our capabilities across multiple Salesforce Clouds, not just Sales or Service Cloud, as well as integrations with third-party systems.
- We have been continuously implementing best practices and staying up to date with Salesforce releases. We have been adopting agile delivery models without unecessary overhead, while investing in continuous training.
- We have been maintaining and growing a very strong relationship with teams from Salesforce itself, to bridge any gaps between selling licenses and actually implementing the solutions planned.
What This Means for You — Our Clients
Becoming a Ridge Salesforce Partner unlocks a number of benefits that will directly enhance the experience and value we deliver:
- Stronger technical depth: More certified specialists. Broader coverage across Salesforce solutions (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
- Higher quality and reliability: Improved processes, delivery and support. Better alignment with industry best practices.
- Access to enhanced Salesforce resources: More direct lines to support when needed, earlier previews of new features, tighter integration with Salesforce’s roadmap.
- Increased efficiency and value: Your projects can benefit from refined delivery models, improved knowledge reuse and faster resolutions if issues arise.
What’s Next
Becoming a Ridge Salesforce Partner is a major milestone, but it’s not our final destination. Our next goals include:
- Pursuing Crest-tier recognition in 2026 by increasing the scale of our projects and our geographic focus, as well as our Salesforce Cloud specializations.
- Deepening our expertise in emerging Salesforce areas like AI / Agentforce, Revenue Cloud, Slack, MuleSoft and Tableau.
- Enhancing our customer success programs such as training materials, health checks and proactive advisory.
- Strengthening partnerships with Salesforce through in-person events and workshops in key markets, to continue showing the value of the world’s best AI CRM platform.
Do You Want to Learn More?
If you’re considering a new Salesforce project, migration, or optimization, let’s talk.
Contact us to discover how our proven expertise can help your business maximize your Salesforce licensing ROI.
