Salesforce Managed Services
Maintaining your Org can be overwhelming…
…and Appex can take full ownership of all your back-end Salesforce tasks.
We handle the heavy lifting on the back-end, including:
User management
Creating automations (Flows)
Creating or editing processes
Configuring your Salesforce Org
Enabling new features
Frequently Asked Questions (FAQs)
What is included in Salesforce Managed Services?
12Ongoing administration, support, custom development, optimization and platform training for a fixed number of hours per month — user management, configuration changes, integrations, reporting, troubleshooting and proactive improvements.
What types of businesses benefit most from Managed Services?
Businesses that rely on Salesforce but lack dedicated in-house expertise — from small and medium companies to larger organizations seeking consistent external support.
How quickly can Managed Services start?
Typically within 2 weeks of agreement. Onboarding includes a system review, access setup and a tailored service plan.
Is there a minimum contract length?
Yes — usually a 6-month minimum term to allow time for onboarding, stabilization and measurable results.
What types of tasks are covered?
User and permission management, report and dashboard creation, workflow automation, troubleshooting, data maintenance, integration updates, user training and periodic health checks — tailored to your needs.
Why choose Appex for Managed Services?
We combine Salesforce expertise with proactive system management — monitoring your environment, resolving issues quickly and recommending improvements so Salesforce evolves with your business.
Do Managed Services include ongoing optimization?
Yes — continuous system reviews, enhancement recommendations and implementation of agreed updates to maintain peak performance.
How do I know if my business needs Managed Services?
If your instance is underperforming, you lack dedicated resources or technical expertise to manage it, or you want consistent improvements without hiring in-house.
What industries use Appex’s Salesforce Managed Services?
Appex has provided Salesforce Managed Services for professional services, finance, real estate, technology, retail, consumer goods, media & entertainment, education, travel & transportation, healthcare, energy, manufacturing and NGOs, adapting our approach to each industry’s workflows.
How do I get started?
Contact us to discuss your current Salesforce setup, support needs and business goals. We’ll recommend a package that fits your requirements and onboard you quickly.