Salesforce has made AI central to its Customer 360 platform. Branded as the “world’s #1 AI CRM”, Salesforce & AI have fast become synonymous, as the tech leader has been constantly embedding new features across its clouds for sales, service, analytics and collaboration. Some trending names are Agentforce (autonomous AI agents), Einstein AI (machine learning […]
Salesforce & AI: Solutions and Capabilites Read More »
Salesforce News
Appex is proud to announce the successful delivery of a Salesforce Org Optimization project with Neurolife, a neurology clinic based in Greece. Neurolife has been using Sales Cloud for 3 years as their main system to collect patient records, schedule on-duty shifts for each doctor and organizing payments for its employees and partners. The Problem
Appex Consulting, a ‘boutique’ Salesforce consultancy based in Greece but with a global focus, proudly announces that it launches its operation in the Mediterranean, Africa and Middle-East. With a team of experienced consultants, developers and architects led by a founder who has represented Salesforce for many years in the Mediterranean, Appex brings deep expertise to
Salesforce Sales Cloud is a powerful platform for managing customer relationships, nurturing leads, and driving sales. However, many users don’t realize that there are numerous native add-ons available within the Salesforce ecosystem that can extend its functionality even further. These add-ons, built to integrate seamlessly with Sales Cloud, enhance productivity, streamline workflows, and provide valuable
6 Useful Salesforce Add-Ons to Upgrade Sales Departments Read More »
Salesforce Smart
For small and medium businesses (SMBs), managing customer relationships and streamlining operations are essential for growth. However, SMBs often face limitations in budget, resources, and technical expertise, making it challenging to compete with larger companies. Salesforce, one of the most widely used CRM platforms, has become a game-changer by offering scalable solutions that cater to
How Small and Medium Businesses (SMBs) Can Utilize the Salesforce Ecosystem Read More »
Salesforce News, Salesforce Smart
Salesforce has redefined how businesses operate with the announcement of Agentforce, a cutting-edge platform that harnesses the power of autonomous AI agents to streamline operations, enhance customer experiences, and automate complex tasks across departments. Unlike traditional chatbots or basic AI assistants, Agentforce goes beyond pre-scripted responses to deliver a comprehensive solution for real-world business challenges.
Introducing Agentforce: The Next Evolution in Autonomous AI for Businesses Read More »
Salesforce News
