Salesforce Managed Services

If you already have a Salesforce Org implemented but not the required human capital to maintain it, we offer our Managed Services to outsource any tasks to our expert team.

We offer a specific amount of hours of our Admins and Developers under a subscription-based contract. In this way, you can focus on your core business and let us do the heavylifting on the back-end for you for activities such as:

  • User management
  • Creating automations (Flows)
  • Creating or editing processes
  • Configuring your Salesforce Org
  • Enabling a new feature

Frequently Asked Questions

What is included in Salesforce Managed Services?

Salesforce Managed Services include ongoing administration, support, custom development, optimization of your Salesforce environment and training about the platform for a fixed amount of hours per month. Appex handles anything regarding Salesforce, such as user management, configuration changes, integrations, reporting, troubleshooting, and proactive improvements to keep your system running smoothly and to save your internal resources’ time for such activities.

What types of businesses benefit most from Salesforce Managed Services?

Businesses that rely on Salesforce but lack dedicated in-house expertise benefit most from Managed Services. This includes small to medium-sized companies and larger organizations seeking consistent external support.

How quickly can your Salesforce Managed Services start?

Salesforce Managed Services with Appex can typically begin within 2 weeks of agreement. Onboarding includes a system review, access setup, and creation of a tailored service plan.

Is there a minimum contract length for Managed Services?

Yes. Appex’s Managed Services usually require a 6-month minimum term to allow time for onboarding, stabilization, and measurable results.

What types of tasks are covered under Salesforce Managed Services?

Salesforce Managed Services can include user and permission management, report and dashboard creation, workflow automation, system troubleshooting, data maintenance, integration updates, user training and periodic health checks. Appex tailors tasks to each client’s needs.

Why choose Appex Consulting for Salesforce Managed Services?

Appex Consulting combines Salesforce expertise with proactive system management. We monitor your environment, resolve issues quickly, and recommend improvements so Salesforce evolves with your business.

What industries use Appex’s Salesforce Managed Services?

Appex has provided Salesforce Managed Services for  professional services, finance, real estate, technology, retail, consumer goods, media & entertainment, education, travel & transportation, healthcare, energy ,manufacturing and NGOs, adapting our approach to each industry’s workflows.

Do Managed Services include ongoing optimization?

Yes. Managed Services include continuous system reviews, enhancement recommendations, and implementation of agreed updates to maintain peak Salesforce performance.

How do I know if my business needs Salesforce Managed Services?

You may need Salesforce Managed Services if your Salesforce instance is underperforming, you don’t have dedicated resources for managing your Salesforce instance, your team spends lacks the technical expertise to properly manage Salesforce, or you want consistent improvements without hiring in-house staff.

How do I get started?

Contact us to discuss your current Salesforce setup, support needs, and business goals. We’ll recommend a package that fits your requirements and onboard you quickly.

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