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Guides and news about the Salesforce ecosystem, product demos, project success stories and more.

Agentforce Builder new agent screen with ready agent templates for service, employee, SDR, sales coach, campaign and guided shopping

Building Your First Agentforce Agent: A Walkthrough Without The Hype

A practical walkthrough of building your first Agentforce agent, from choosing a use case you can actually test through instructions, data, actions and a controlled first rollout.

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Headless 360 architecture: Salesforce core data, permissions, flows, approvals and business logic exposed through APIs, tools and integrations to apps, portals, Slack and AI agents

Featured - Salesforce News

Headless 360: Why Every Salesforce Capability Is Now An API

Salesforce Headless 360 makes data, actions and business logic available beyond the browser, in portals, apps, Slack and AI agents. What it actually means, and how to tell whether your org is ready for it.

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Appex News 3 articles

Appex News

How Much Will Salesforce Cost My Small Business in 2026?

Wondering how much Salesforce costs for small businesses? Learn the true cost of ownership, from licensing to implementation, with expert insights and...

Appex News

Appex Becomes a Ridge Salesforce Partner (Silver)

Appex has been recognized as a Ridge Salesforce Partner. This is a milestone that reflects the company's growth and proven client success.

Appex News

Appex Consulting launches in Greece as a Salesforce Partner “for businesses of any size”

Appex Consulting launches its activity, offering Salesforce solutions in Greece, tailored for SMBs and enterprises with dedicated CRM services.

Salesforce News

Headless 360: Why Every Salesforce Capability Is Now An API

Salesforce Headless 360 makes data, actions and business logic available beyond the browser, in portals, apps, Slack and AI agents. What it actually m...

Salesforce News

Salesforce & AI: Solutions and Capabilities

Salesforce has made AI central to its Customer 360 platform, constantly embedding AI across its clouds for sales, service, analytics & collaboration.

Salesforce News

Introducing Agentforce: The Next Evolution in Autonomous AI for Businesses

Learn how Agentforce, Salesforce’s AI-powered assistant, transforms sales, automates tasks, and empowers teams to work smarter and faster.

What Salesforce Field Service does: customer request, work order, scheduling and dispatch, mobile technician, service report and insights

Salesforce Smart

Agentforce Field Service & Operations In 2026: AI, Route Optimization & The Modern Field Team

Agentforce Field Service and Operations is no longer just technician scheduling. How route optimization, mobile access and AI change the way field tea...

Salesforce Smart

Building Your First Agentforce Agent: A Walkthrough Without The Hype

A practical walkthrough of building your first Agentforce agent, from choosing a use case you can actually test through instructions, data, actions an...

Five reasons Salesforce implementations fail: low user adoption, unclear processes, poor data quality, overcomplicated configuration and no plan after go-live

Salesforce Smart

The Real Reason Salesforce Implementations Fail — And What to Do Instead

Salesforce implementations rarely fail because the platform is not powerful enough. They fail because the process, the data, user adoption and ownersh...

Salesforce Smart

5 Simple Salesforce Automations To Help Your Small Business Grow

Learn 5 simple Salesforce automations that save small businesses time, cut admin, and keep sales moving. Practical examples you can set up fast.

Salesforce Smart

How SMBs Can Increase Salesforce ROI

Learn how growing SMBs can increase Salesforce ROI

Salesforce Smart

Salesforce Managed Services: Do I Need Ongoing Support?

Discover whether Salesforce Managed Services are right for you. Learn what ongoing support includes, and how it keeps your Salesforce org running smoo...